A two part division brought in Advait / Gordon paper on how people's motivation levels determine their behaviours. It is interesting to see how people with low intrinsic motivation can still use the spreadsheet environment without learning much of the formal features of the software. This table nicely captures how these behaviors differ:
| Low Intrinsic Motivation | High Intrinsic Motivation | |
|---|---|---|
| Feature Discovery | Passive discovers features on being informed by a colleague or received as documentation in a spreadsheet | Actively seeks out information in external resources |
| Expertise Acquisition | Informal, opportunistic, and social | Trial and error and less likely to be social. Usage creates learning opportunities |
| Attention Investment | Need strong evidence of reward from using a technique or feature | Bricoleur attitude. Lower threshold for evidence of reward |